Hace ya unos años que en el mundo de los negocios se usa un nuevo acrónimo para indicar lo cambiante que son nuestros tiempos: VUCA, que indica las cuatro palabras inglesas «Volatility, Uncertainty, Complexity, Ambiguity.» Pero la realidad a menudo supera toda expectativa y hoy vivimos en tiempos de cisnes negros: tiempos en los que lo improbable acontece y cambia radicalmente la realidad en la que vivimos y operamos. Son tiempos Hiper-VUCA.

En un contexto tan movedizo y deslizante las marcas y los líderes deben saber mantener su centro y articular un relato claro e inspirador. Deben saber emocionar a su público, porque solo así podrán convencerlo. Y deben saber hacerlo de forma auténtica, porque todos y todas, personas y marcas, vivimos en casas de cristal en las que el público nos alcanza con su mirada digital.

En Habla con el Corazón, Giuseppe Cavallo nos explica cómo crear relatos que mueven y conmueven. Una guía práctica y meticulosamente argumentada, un manual de storytelling estratégico imprescindible para líderes de empresas y profesionales del marketing.

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