Autorka omawia 10 powszechnie stosowanych form rozwoju kompetencji pracowników takich jak: tutoring, mentoring, coaching, szkolenie, warsztat, trening, konferencja, kongres, seminarium, studia podyplomowe. Wskazuje, jak dopasować konkretne działania do potrzeb danych odbiorców.

W książce opisano także kluczowe modele oceny form rozwoju kompetencji pracowników, którymi są: czteropoziomowy model Kirkpatricka, model Hamblina, pięciopoziomowy model (ROI) Phillipsa, zmodyfikowany ROI, metoda implementacji arkusza inwestycji i korzyści, model krytycznych poziomów Guskey’a, model Holtona, model oceny wyników O’Connora (RA), model Kaufmanna i Kellera, model Brinkerhoffa, model IPO, model C-I-P-O, czteropoziomowy model ewaluacji Warra (CIRO), czteropoziomowy model Stufflebeama (CIPP), model Passmore’a i Velez (SOAP-M model), model Ramseya (GAP model), model Fiester i Morrisa.

Interesującym uzupełnieniem jest przegląd badań dotyczących problematyki modeli oceny form rozwoju kompetencji, a także zaprezentowanie przez autorkę jej nowatorskiej metody pomiaru i oceny skuteczności działań rozwojowych pracowników.

Publikacja jest przeznaczona dla pracowników działów kadr i zasobów ludzkich, menedżerów i przedsiębiorców. Zainteresuje także pracowników naukowych zarządzania, psychologii i socjologii oraz studentów tych kierunków.

„Zagadnienie rozwoju kompetencji personelu, stosowania różnych metod rozwojowych oraz pomiaru skuteczności działań podejmowanych w analizowanym obszarze, wpisuje się w aktualne trendy w zarządzaniu organizacjami. Akcentuje się przy tym potrzebę podejmowania aktywności, które przyniosą w długiej perspektywie korzyści zarówno pracownikom, jak i pracodawcom”.

dr hab. Katarzyna Piwowar-Sulej, prof. Uniwersytetu Ekonomicznego we Wrocławiu.

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